Question 1

How does TutorSite work?

Accepted Answer

Students browse verified tutors or post a learning requirement. Tutors send proposals, and you connect directly to arrange lessons — online or in person.

Question 2

Is TutorSite free to sign up?

Accepted Answer

Yes. Creating an account as a student or tutor is completely free. Students only pay for the lessons they book. Tutors use coins to unlock student contact details.

Question 3

What subjects can I learn?

Accepted Answer

We cover 200+ subjects — academic tutoring, test prep (GCSE, A-Level, SAT, IB), languages, music, arts, coding, and professional skills.

Question 4

How do I find the right tutor?

Accepted Answer

Use the Find Tutors page to filter by subject, country, mode (online/in-person), and hourly rate. Read reviews, check qualifications, and message a shortlist before committing.

Question 5

How do I pay my tutor?

Accepted Answer

Payment is arranged directly between you and your tutor after the first conversation. TutorSite doesn't take a cut of your lesson fees.

Question 6

Can I try a tutor before booking a full course?

Accepted Answer

Most tutors offer a short trial or introductory session. Ask when you first message them — it's the best way to check fit.

Question 7

What if I'm not happy with a tutor?

Accepted Answer

You're never locked in. Switch tutors at any time, and leave an honest review to help other students.

Question 8

How do I become a tutor on TutorSite?

Accepted Answer

Sign up as a teacher, complete your profile with qualifications and subjects, and get verified. Once approved you'll appear in search and can apply to student requirements.

Question 9

How does the coin system work?

Accepted Answer

Tutors buy coin packs and spend coins to unlock student contact details or apply to posted requirements. See the Pricing page for current packs and the Pro subscription.

Question 10

How much can I earn?

Accepted Answer

You set your own hourly rate. Payment terms and fees are agreed directly with each student — TutorSite doesn't take a commission on lesson fees.

Question 11

Do I need formal qualifications?

Accepted Answer

Not for every subject, but relevant qualifications and experience help you stand out. All tutors go through a verification check before listing.

Question 12

Which payment methods are supported?

Accepted Answer

Coin packs and Pro subscriptions are processed securely through Paddle, which supports major cards, PayPal, Apple Pay, Google Pay, and local methods depending on your region.

Question 13

Can I get a refund on coins?

Accepted Answer

Unused coins are refundable within 14 days of purchase in line with our Refund Policy. Coins already spent on contact unlocks are non-refundable.

Question 14

How do I cancel my Pro subscription?

Accepted Answer

Cancel any time from your dashboard. You'll keep Pro access until the end of your current billing period.

Question 15

How are tutors verified?

Accepted Answer

We check identity, qualifications, and (where relevant) background before a tutor's profile goes live. Verified tutors display a badge on their profile.

Question 16

Is my personal information safe?

Accepted Answer

Yes. Contact details are never shown publicly. Students choose when to share information, and tutors must unlock contacts through the coin system.

Question 17

What should I do if I have a problem?

Accepted Answer

Contact support@tutorsite.app and we'll respond within 24 hours. Serious safety issues are escalated immediately.

Frequently Asked Questions

Getting Started

For Students

For Tutors

Payments & Refunds

Trust & Safety

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